Privacy Policy

1. Who we are

CVM Coir Substrates is a coco coir substrate exporter based in Tamil Nadu, India. Our website is cvmcoir.com. Contact: [email protected].

2. Data we collect

When you submit a quote request via our contact form, we collect:

• —Full name
• —Email address
• —Company name (optional)
• —Country
• —Product interest
• —Annual volume (optional)
• —Additional requirements (optional)

We do not collect payment information, sensitive personal data, or data from minors.

3. How we use your data

We use your data solely to:

• —Respond to your wholesale inquiry
• —Send pricing and spec sheets
• —Follow up on your inquiry if you do not respond

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data storage

Inquiry data is stored in a secure database hosted in the EU. We retain inquiry data for up to 3 years unless you request deletion earlier.

5. Your rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at [email protected]. We will respond within 30 days.

6. Cookies

This website does not use tracking cookies or third-party analytics. We use only essential session data required for the contact form to function.

7. Changes to this policy

We may update this policy. The date at the top of this page reflects the most recent revision. Continued use of the site after an update constitutes acceptance.